Role: SOC Analyst
The primary function of the Security Analyst is to analyse any incidents escalated by the Level 1 Security Engineer and undertake the detailed investigation of the Security Event. The Security Analyst shall determine whether the security event will be classified as an incident. They will be coordinating with the customer IT and Security team for resolution of the Security Incident.
Key Responsibilities
- Properly log client requests and change requests.
- Report infrastructure issues to support team.
- Review false positive alarms reported by L1 analyst.
- Submit reports to L3 and L4 analysts to fine-tune alarms and correlation rules on Platform.
- Review weekly reports and report findings to L3
- Respond to client’s phone calls and emails.
Additional Desired Skills
- Strong verbal and written English communication.
- Strong interpersonal and presentation skills.
- Ability to work with minimal levels of supervision.
- Willingness to work in a job that involves 24/7 operations.
Education Requirements & Experience
- Bachelors in Computer Science/IT/Electronics Engineering, M.C.A.
- Minimum of 2 to 4 years of experience in the IT security industry, prefer working in a SOC/NOC environment.
- Certifications: CCNA, CCSP, CEH