Monitoring Analyst

Job Description: Looking for a monitoring analyst who has the knowledge on monitoring tools and data analysis to help improve the monitoring landscape in ACG. Lead Consultant with 6 – 8 years of overall experience with good communication skills & analytical mindset. Will be part of ACG Production Health Monitoring team working on analyzing the data collected through the various monitoring tools such as Datadog, Splunk, IRIS and Solarwinds. Will be mainly responsible to help monitoring team achieve the desired goal of availability and usability by enabling the provision of required data. Should have working knowledge of monitoring tools. Primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction metrics to be used to enhance the Application and Infra availability within ACG.   Role & Responsibilities: The Lead Consultant will need to collaborate primarily with development teams, production support teams and Infrastructure teams across ACG to design and build data solutions which can be leveraged in activities corresponding to troubleshooting and resolving any degradation of performance and/or application availability. Monitoring Analyst duties typically include creating various machine learning-based tools or processes within the company, such as recommendation engines or automated lead scoring systems. People within this role should also be able to perform statistical analysis.

• Data mining using state-of-the-art methods
• Enhancing data collection procedures to include information that is relevant for building analytic systems for Monitoring
• Processing, cleansing, and verifying the integrity of data used for analysis
• Doing ad-hoc analysis and presenting results in a clear manner
• Creating automated anomaly detection systems and constant tracking of its performance
• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirement
• Provide proactive solutions to address potential issues
• Support to develop Splunk and/or Datadog dashboards for various applications
• Build relationships with members of multiple Engineering, Development, Operations, and Architecture organizations
• Create and maintain technology and application documentation for use by peers
• Provides detailed metrics to Team lead/Manager in a timely manner

  Primary Skills:

• Minimum 7 years overall experience in Information Technology (IT)
• Strong working knowledge of Monitoring tool such as Splunk, Solarwinds and Datadog with minimum 1 year of hands on any one
• Working knowledge in Application and Infrastructure monitoring tools
• Experience in Multiple OS platforms with strong emphasis on Linux and Windows systems
• Excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.
• Experience with common data science toolkits, such as R, Python, Pandas, NumPy, etc
• Excellence in at least one of these is highly desirable
• Great communication skills
• Experience with data visualization tools, such as D3.js, GGplot, etc.
• Exposure in using query languages such as SQL, Hive, Pig
• Good in applied statistics skills, such as distributions, statistical testing, regression, etc.
• Good scripting and programming skills – Python or R
• Data-oriented personality
• Analysis skills, applying the technical solutions to problems and performance concerns
• Good communication skills
• Acts with agility, purpose & makes a difference

Secondary Skills (Any one or more of below skills is desirable but not mandatory):

• Knowledge of Cloud Foundry
• Knowledge of TensorFlow
• Knowledge of Deep Learning
• Knowledge of NLP Techniques

EXPERIENCE 6-8 years SHIFT TIMINGS

• Should be Flexible for work timings on need basis
• Willingness to be on call if any issues come up
• Primarily working shift – 01:00 PM to 09:30 PM IST